The Serene

We want you to love every piece you wear. If something isn’t the right fit, we’re here to help.

• Returns are accepted within 14 days of receiving your order.

• Items must be unworn, unwashed, and in original condition with tags attached.

• All sale items, accessories, and final-sale pieces are non-returnable.

• Customers are responsible for return shipping costs.

• Once your return is approved, you will receive store credit or an exchange. (We do not offer refunds to original payment.)

To start a return, please contact us through the website or email us with your order number.

Processing Time:Orders are processed within 1–3 business days. You will receive an email confirmation with tracking once your order ships.

Shipping Options:We offer standard shipping within the U.S. Delivery times vary by location, typically 3–7 business days after processing.

Shipping Costs:Shipping rates are calculated at checkout based on your location and selected shipping method.

International Shipping:Currently, international shipping is available to select countries. Delivery times and rates will vary.

Lost or Delayed Packages:Once your package leaves our hands, the carrier is responsible for delivery. If your order is delayed or lost, please contact the carrier with your tracking number.

Incorrect Addresses:Please double-check your shipping information. We are not responsible for packages delivered to an incorrect address provided at checkout.